We are Here to Help!

Before you submit a support request, we strongly advise you to read through the following useful FAQ (frequently asked questions) pages:

Most questions are found here:

Shipping & Delivery FAQ page
Returns & Refunds FAQ page

If you don’t find your answer within these, or it’s a specific order question, please do not hesitate to contact us via email:  [email protected]   

**Remember to check junk mail, or spam email filters if you think we’ve not replied – every single email to us is replied to – so go check now!

A support agent will get back to you as soon as possible (usually within 24hours) with a response to your question.

We look forward to hearing from you!

Best regards,

Team EZVelo